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Wegmans Food Market, Inc
s Purpose: The purpose of this project is for you to demonstrate an understanding about how businesses motivate employees. Outcomes Met With This Project: identify the critical business functions and how they interact in order to position the organization to be effective in the current business environment explain the importance of the integration of individuals and systems to organizational effectiveness Skill Building: You are also completing this project to help you develop the skills of critical thinking, writing and developing a personal brand. Writing is a critical skill because in business it is important to convey information clearly and concisely and to develop a personal brand. Developing a personal brand is important because it is the ongoing process of establishing an image or impression in the minds of others especially those in positions above you. Having a strong personal brand can lead to opportunities that include promotions. Case Scenario: Read the following case scenario and answer the questions that follow: Wegmans Food Market, Inc. is a family-owned business started in 1916 in Rochester, New York by Walter and John Wegman. Wegmans is a regional supermarket chain with major stores in New York, Pennsylvania, Massachusetts, Virginia, New Jersey, North Carolina, Washington, D.C. and Maryland. With a total of 127 locations, Wegmans employs approximately 48,000 employees and has annual sales of $8.7 billion. The company is led by Colleen Wegman, president and CEO, Danny Wegman, chairman, and Nicole Wegman, senior vice-president. Wegmans is a mission-driven, values-based company. Its mission statement is “Helping families live healthier, better lives through food. Our commitment to you is simple: Every Day You Get Our Best. Our customers tell us they choose Wegmans for the helpful people in our stores, help with delicious meals from our chefs, and the freshest ingredients possible.” Company values are important to Wegmans. Values focus on the well-being and success of every person with high standards as a way of life. Wegmans strives to make a difference in every community it serves, and employees are respected and listened to, and empowered to make decisions that improve their work and benefit customers and the company. Company benefits include 86% company-paid health coverage for full-time employees in a single coverage PPO plan, 100% company-paid health coverage for full-time employee dependents, 86% company-paid health coverage for part-time employees, an average salary of approximately $37,000 plus cash compensation for Store full-time customer service employees and an average of $68,500 salary plus cash compensation for Store department managers. In addition, employees who work at least 30 hours a week are eligible to receive health insurance.
Wegmans is a place that people want to work. Ninety-seven percent of employees stated they feel good about the ways they contribute to the community, 96% of employees indicated the facilities contribute to a good working environment, 95% of employees stated that they are given the resources and equipment to do their jobs, 94% of employees stated management is honest and ethical in its business practices, and 94% employees stated they were proud to tell others that they work at Wegmans. In addition, employees rating for great challenges was 97%, great atmosphere was 97%, great rewards was 96%, great pride was 97%, great communication was 97% and great bosses was 96%. In operating the business, the Wegman family has built a strong family culture by living the stated values and putting its people first through offering career development, pay, benefits, and support that goes beyond industry averages. Overall, employees love what they do to create an exciting work environment that builds trusting relationships and feels like family. Employees are empowered to invest in programs such as Open Door Days, Huddles, and focus groups that help to put employees’ ideas into action and drive process improvement. Wegmans has implemented flexible scheduling as a way to create work/life balance and promotes learning opportunities that allow employees to grow within the company. More than $50,000 is invested each year in the training and development of employees. The investment offers employees access to department universities, workshops, online learning, on-the-job learning, cooking classes, food rallies, and talent development programs such as internships, management trainee and leadership development programs. Wegmans offers its employees additional benefits such as community discounts, movies, theme parks, and gym memberships. Store employees have access to digital coupons for employee-only offers and in-store beverage discounts. Employees with newborns are provided the benefit of three months of discounts, prepared food discounts and free wipes and diapers. Employees have access to wellness programs such as Weight Watchers, ‘get moving’ events, and food/nutritional programs as well as Employee Assistance Programs (EAP) and financial services such as legal assistance and an annual certified financial planning consultation. Employees also have access to scholarship programs and internships, and Wegmans supplements culinary and hospitality program. Furthermore, employees raise millions of dollars a year participating in company-sponsored programs for hunger relief and food distribution from Wegmans stores to local food banks. The efforts of Wegmans and its employees lead the industry in sustainability efforts.