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Problem Solving Reflection Form Volunteer: _______________________________________________________ Professionals recognize that problem solving is integral to being human. The work environment is a center for problem-solving activities. The IDEAL problem-solving process developed by Bradford and Stein (1993) is implemented by: (I) Identifying the problem, (D) Defining the problem, (E) Exploring strategies, (A) Acting on ideas, and (L) Looking for effects. Instructions: Describe how you used problem-solving skills to resolve a problem you encountered during your volunteer experience. Problem: Activities or actions taken to solve the problem: Who did this process affect? How were they affected? Evaluate the effectiveness of this problem-solving activity: